Privacy Policy

This Privacy Policy explains how we handle the personal information that you provide to us on web sites controlled by Diamond Fulfillment Solutions, Inc. Please read this Privacy Policy before using Diamond Fulfillment Solutions web sites or submitting personal information to us.

How does this Privacy Policy define "personal information"?

"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Diamond Fulfillment Solutions web sites and maintained by Diamond Fulfillment Solutions in an accessible form. Examples of personal information include your name, your postal address and your telephone number.

How does Diamond Fulfillment Solutions collect information online?

Diamond Fulfillment Solutions collects information in two ways:

Personal Information You Submit:

Diamond Fulfillment Solutions collects personal information that you enter into data fields on Diamond Fulfillment Solutions web sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to submit orders, register for Diamond Fulfillment Solutions programs, contact Diamond Fulfillment Solutions customer service, or respond to Diamond Fulfillment Solutions surveys. To protect your privacy, you should not provide Diamond Fulfillment Solutions with any information that is not specifically requested, such as your medical history.

Passive Collection of Unidentifiable Information:

Diamond Fulfillment Solutions web sites may collect information about your visits to Diamond Fulfillment Solutions web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to Diamond Fulfillment Solutions web sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Diamond Fulfillment Solutions web sites easier by allowing Diamond Fulfillment Solutions to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve Diamond Fulfillment Solutions web sites.

In what circumstances might Diamond Fulfillment Solutions collect and use personal information?

Diamond Fulfillment Solutions will use the personal information you provide through Diamond Fulfillment Solutions web sites to fulfill orders, respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a Diamond Fulfillment Solutions web site, Diamond Fulfillment Solutions may use certain identifying technologies to allow that web site to "remember" your personal preferences, such as your user ID. We may also use this personal information for other business purposes, such as to invite you to participate in surveys about our services.

What choices do I have about how Diamond Fulfillment Solutions collects and uses personal information about me?

You may always limit the amount and type of personal information that Diamond Fulfillment Solutions receives about you by choosing not to enter any personal information into forms or data fields on Diamond Fulfillment Solutions web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information.

Who will have access to personal information about me?

Personal information can be accessed by a restricted number of Diamond Fulfillment Solutions employees and by individuals and entities with whom Diamond Fulfillment Solutions contracts to carry out business activities for Diamond Fulfillment Solutions. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Diamond Fulfillment Solutions' practice to notify you if you are registering for a program that is conducted in conjunction with another company that may require access to your personal information.

Does Diamond Fulfillment Solutions share personal information with third parties?

As a general rule, Diamond Fulfillment Solutions does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Diamond Fulfillment Solutions will not disclose your personal information to third parties for those third parties' marketing purposes. If Diamond Fulfillment Solutions provides your personal information to individuals and entities that assist us with our business activities, it is Diamond Fulfillment Solutions' practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for Diamond Fulfillment Solutions. Diamond Fulfillment Solutions reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

How does Diamond Fulfillment Solutions secure personal information?

It is Diamond Fulfillment Solutions' practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Diamond Fulfillment Solutions cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Diamond Fulfillment Solutions web sites, you must weigh both the benefits and the risks.

How does Diamond Fulfillment Solutions protect the privacy of children?

Diamond Fulfillment Solutions does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on Diamond Fulfillment Solutions web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records?

You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with transactions.

How can I contact Diamond Fulfillment Solutions?

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, please contact us by clicking on the "Contact Us" link on the web site you are visiting or by e-mailing our web master at . Alternatively, you may send a letter to the following address:

Diamond Fulfillment Solutions, Inc.
Attn: Operations Manager
1951 Norman Drive
Waukegan, IL 60085

Or contact our President directly:

Dan Brunner
President and General Manager – Fulfillment Solutions

We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether Diamond Fulfillment Solutions has updated this policy?

Diamond Fulfillment Solutions reserves the right to amend this Privacy Policy without prior notice. If Diamond Fulfillment Solutions changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on April 15, 2019 and is effective as of that date.

Customer Service

Monday through Friday
8:30 a.m. to 4:45 p.m. (EST)

Materials Order Department

American Farm Bureau Federation
600 Maryland Avenue, SW,
Suite 1000W
Washington, DC 20024
Fax 202-314-5121

Return Policy

You may return all items purchased at the Farm Bureau Store within 30 days of the original product delivery date. We will pay the return shipping costs if the product is defective or being returned because of our error. If the item is returned for any other reason, you are responsible for the return shipping cost and a $5 restocking fee. Items should be returned in their original product packaging. We will credit you in the same manner as your original payment within 7-10 business days of receiving the returned items.

If you need to make a return, please email for shipping information.

Privacy Policy

Privacy Policy